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Request For Proposal (RFP)


Written by CS Shirish Bhootra



Introduction:

A Request for Proposal is a document that is used to elicit a response, a formal bid from potential vendors for desired IT solutions. It may be used by government agencies as well as private enterprises. It specifies the requirements, as well as the basis or criteria on which IT Solutions service provides proposal, would be evaluated.


RFP: An Overview

RPF comprises details of issuing organization [background], business diversification, a set of specifications that highlights the sought-after solution, and parameters or criteria that focus on grades to be allotted to proposals.

RPF contents comprise a section also known as the Statement of Work (SOW) which discloses the scope of work or service to be rendered. It also contains details related to tasks to be performed, followed by a timeline for providing deliverables by the winning bidder.

Furthermore, it also guides bidders regarding the preparation of the proposal and its format and also includes instructions about how the RPF response is to be constructed and organized. For effectiveness, organizational processes and practices are also to be taken into consideration while writing an RPF and SOW.



RFP: Importance

There are many reasons for the use of RPF. Some of them are highlighted below:

  • Firstly, the complexity of project IT in nature demands formal RPF. An entity seeking integrated solutions comprising a mix of technologies, potential configurations, and vendors can benefit from multiple perspectives and multiple bidders. Conversation of operation styles from paper-based to computer-based systems, for example, might request proposals for all the software, hardware, and user training that is required for the establishment and integration of the new system into the organization. However, hardware upgrades may only involve issuing a Request for Quotation (RFQ) to a single vendor. Entities like government agencies issue RPF with the intention to provide competition [full and open].

  • Entities may also issue RPF to boost competition to drive down the cost of solutions. A proposal considered for the reason that it is the most responsive to an RFP's specifications may not always be the lowest-priced bid. Many participants [companies] would compete in order to have business with the entity issuing RPF; thereby, in order to win, vendors should craft winning RPF responses.

  • RFP discloses the bidder’s response quality, and it contributes to the success or failure of the resulting IT Solution. In case of requirements [specific] are too vague, a bidder may miss the mark when it designs and implements the solution. Requirements [detailed and restrictive] contribute to limiting the bidder's creativity and stifling innovation. Entities should set out criteria or expectations with clarity so as to receive quality and desired responses.


RFP: Process

The RFP process initiates with a draft RFP; bidders review the draft solicitation document, and suggestions with respect to improvement are submitted. The entity or organization issuing an RFP may also provide an invitation to prospective bidders to a pre-bid conference so they can ask questions regarding the solicitation document and have more information about the project.

The RFP [final], reflecting feedback collected or received during the draft stage, is then issued, and proposals are submitted by bidders. The customer may limit bidders to a smaller group, and thereafter, negotiations on pricing and technical details come into the role. The customer may thereafter share an invitation to all remaining bidders to have the submission of a best and final offer in preparation for awarding a contract.


Conclusion:

It plays an important role in business. It helps in the reduction of duplication of stock, and an effective and proper operating cycle, which in turn helps businesses to achieve goals effectively.


References:

John Moore, Request for Proposal (RPF) (Techtarget)



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